Last updated: August 2026
This page exists so carriers, The Campaign Registry, and our customers can see exactly how and where we ask permission to send rental text messages.
Consent is collected in person only. Happy Seats has no online checkout, no mobile app, and no web sign-up form. There is nowhere on this website to opt in to text messages. Every opt-in is taken face to face by a staff member at the Happy Seats tent, on a staff-only tablet.
The consent screen our staff use
During a rental, a staff member enters the customer name and mobile number on a staff-only tablet. The SMS consent box on that screen is unchecked by default — staff read it aloud and may only check it after the customer says yes.
☐ Text me about my rental. I agree to receive automated rental text messages from Happy Seats at this number — my pass link, return reminders, and fee notices. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not required to rent. See Terms and Privacy Policy.
Shown unchecked, exactly as it appears to every customer before staff ask.
What happens at the tent
- The customer comes to the tent. Happy Seats staffs a branded tent at the venue entrance and rents seat cushions in person.
- Staff open the rental screen. On a staff-only tablet, behind a staff PIN login. This screen is not reachable by the public.
- The customer gives their number out loud. Staff type the name and mobile number the customer says. Nothing is imported, purchased, or pre-filled.
- Staff read the consent language and ask. The box is unchecked. Staff read it aloud and only check it if the customer agrees.
- Declining changes nothing about the rental. If the customer says no, the box stays unchecked, the rental goes ahead, and we never text that number.
- Consent is recorded. If the customer agrees, the consent is saved on the rental record with a timestamp and the staff member’s ID.
What we send
- Message types: a one-time passcode when you open your pass; your pass link and status; reminders that seats are due back; notices of non-return or damage fees charged to the card on file.
- What we never send: marketing, promotions, affiliate offers, or anything from a third party.
- Who receives them: only the person who rented, and only while their rental is active or a fee is outstanding.
- Frequency: varies with your rental activity — typically two to four messages per rental.
- Cost: message and data rates may apply.
- Stopping: reply STOP to any message to opt out, or HELP for help. You can also just tell staff at the tent.
- Is it required? No. Consent to text messages is never a condition of renting a seat.
Your number stays with us
Mobile phone numbers and SMS opt-in consent are never shared with or sold to third parties or affiliates for marketing or promotional purposes. Full detail is in our Privacy Policy and Terms of Service.
Happy Seats is a d/b/a of GrayFox LLC, a Kansas limited liability company. Questions? Email [email protected] or visit the tent at any event.